Let’s look at the causes of the ‘Canon Printer is Offline’ error.
When the printer is unable to receive any print instructions from the system, it is said to be offline. The following are some of the most frequent causes of this problem:
- Issue with default printer settings: Your Canon printer may go offline owing to incorrect default printer settings. As a result, you must ensure that your printer is set to ‘Default Printer.’
- Use Printer Offline Enable – If the Offline Status option is not enabled, the printer may go offline.
- Error with the printer spooler: This offline issue may be caused by a technical fault in the printer spooler.
- Paper feeding that isn’t appropriate: The jamming of printing sheets in the Canon printer is a frequent source of the ‘Offline’ error message. As a result, double-check that the papers are correctly put into the machine.
- Problems with USB: The ‘Offline’ issue may be caused by a weak connection between the printer USB and the computer owing to faulty cabling. As a result, double-check that the printer and computer are connected correctly.
- Due to a connection problem: An improper or no connection between the computer and the Wifi network may cause the connection between the printer and the Wifi router to be broken, resulting in a ‘offline’ error.
These are some of the reasons why your Canon printer is showing as offline.
However, in the following part, we will discuss how to fix the ‘Canon printer keeps going offline problem’ on Windows 10
Why does my Canon printer in Windows 10 constantly going offline?
How to Resolve the Canon Printer Offline Error on Windows 10
Let’s start with the most fundamental connection problem, which may result in the state of “Canon printer is down” on Windows 10.
As a result, make sure your printer is getting enough electricity and is linked to your computer through a USB connection or a wireless network.
- Check your Canon ‘Printer Set as Default’
- Settings: Canon printers may display an offline error if the PC settings are incorrect.
- As a result, double-check your Windows 10 settings to ensure that your printer is set to “Default printer.”
To make your Canon printer the default, follow these instructions.
- Go to the ‘Devices and Printers’ option in the ‘Control Panel’ by searching for it in Windows.
- In the search bar, there is a control panel for searching.
- Next, right-click on your Canon printer in the list of printers and choose the option to “set as default.”
- You’ll notice a green check mark on your printer after it’s been set as default.
- Status: ‘Use Printer Offline’ is disabled.
To ensure that your Canon printer is error-free, follow the instructions below. –
- To begin, restart your printer and search for “run” in the Windows search bar. After that, open the control panel and go to ‘Devices and Printers.’
- The installed Canon printer will then be shown on your screen.
- If your printer icon has a green check mark, right-click it and choose the ‘See what’s printing’ option from the menu.
- If your printer is greyed out, right-click it and choose the ‘Set as default printer’ option. Take a look at the illustration below.
To bring your printer back online from offline mode, click on the printer option and clear the two check boxes next to the options of “use Canon Printer Offline” and “Pause Printing.”
- Uncheck the box that says “Canon printer is offline.”
- Make sure the Spooler Service on your Canon printer is turned on:
- Make sure the spooler server for Canon printers is switched on. If it is set to ‘OFF,’ your Windows 10 system will display the message “my Canon printer is offline.”
As a result, ensure sure your spooler service is switched on by following the instructions below:
- Open the ‘Run’ dialogue box from the Window search bar.
- Then, in the Run box, enter ‘services.msc’ and press Enter.
- Now, in the displayed ‘properties’ box, choose the ‘printer spooler’ option from the drop-down menu.
- As soon as you’ve found it, double-check that spooler is in ‘running mode.’
- If the printer spooler is not in the operating mode, right-click it and choose the ‘Start‘ option.
- If you wish to restart the printer spooler service, right-click on the option ‘Printer Spooler’ and choose ‘Restart’.
Select Restart from the Printer Spooler menu.
- Close the ‘Properties’ window and verify your printer’s status. It should now be in a state where it can be accessed online.
If you follow these instructions, you should be able to fix the ‘Canon printer goes offline on Windows 10′ problem.
- If you’re still having trouble, try using our Diagnostic Tool.
- Free Printer Troubleshooting Tool On-site assistance for diagnostics
- Faulty or outdated printer drivers may also cause the Canon printer to become unusable.
- Error: The status of ‘Canon Printer Goes offline Windows 10′ may be caused by outdated or malfunctioning printer drivers.
- Make sure you have the proper printer drivers installed and updated on your computer. You have the option of updating it manually or automatically.
To upgrade the Canon printer driver, follow these steps:
- To begin, launch the ‘run’ dialogue box on your Windows machine by typing ‘run’ into the search box.
- Then, as indicated in the picture below, enter ‘devmgmt.msc’ in the run dialogue box.
- The device management window will appear once you’ve updated your Canon printer. Expand the ‘print queues’ option to locate your Canon printer in the list.
- Find your printer under “print queues.”
Then, from the menu, right-click on your Canon printer model and choose the ‘Update Driver’ option.
Next To update driver software, choose the ‘Search automatically option’ and restart your computer. These methods will fix your Canon printer’s offline issue on Windows 10.